Shipping policy
SHIPPING POLICY Last Updated: 5 April 2026
1. Digital Delivery — No Shipping Required All products sold on pmotive.com are digital products (Expert Advisors, trading indicators, signals, and training materials). There are no physical goods, no packaging, and zero shipping costs on every order.
2. Instant Delivery Upon successful payment, your product is delivered instantly and automatically:
- An email is sent to your registered address containing your download link(s) and/or licence key
- Products are also accessible via your account dashboard at pmotive.com
Delivery is typically completed within minutes of payment confirmation. If you do not receive your download email within 30 minutes, please check your spam/junk folder before contacting support.
3. Delivery Issues If you experience any of the following, contact us immediately:
- No email received after 30 minutes
- Broken or expired download link
- Licence key not working
📧 info@pmotive.com Subject line: Delivery Issue – [Your Order Number]
4. Re-downloads You may re-download your purchased products by logging into your account at pmotive.com. If you experience access issues, contact our support team.
5. International Customers We serve customers globally. Since all products are digital, there are no import duties, customs fees, or cross-border shipping delays.
6. Contact PMotive Holdings Pty Ltd 17 Bailey Road, Amanzimtoti, KwaZulu-Natal 4126, South Africa 📧 info@pmotive.com 📞 +27 60 605 4665 🌐 pmotive.com
